General Information

This page offers helpful insights into our services, policies, and processes. We encourage you to review the FAQs below, and if you need further information, contact our team at epc@cibsecertification.org

The CIBSE Certification office will be closed from 17:00 on Wednesday 24 December and will re-open at 09:00 on Monday 5 January 2026. 
 
During this period we will be periodically monitoring emails only for urgent technical or lodgement queries or if you need to provide new insurance details, please email epc@cibsecertification.org. Please bear in mind that response times may be longer than usual. 
 
Lodgement credits can be purchased online at all times through the Lodgement Portal but are allocated to the individual account only.  Bulk purchases (for company accounts) for lodgements that you may want to make during the closure period will need to be made before 12:00 on Wednesday 24 December 2025. 

CIBSE Certification accepts applications made by applicants who are already certified via the APEL route with another certification scheme for the strand that they are applying for. CIBSE Certification aim to provide applicants with a straight- forward transition to certification as an LCEA/LCC by offering a transfer route.

Applicants will need to demonstrate their competence and submit evidence to CIBSE Certification who will assess the information provided by the applicant to enable the applicant to become certified with the scheme.

View all details of the Transfer process 

Our renewal period has now closed. 

If your certification has been suspended and you wish to return, please contact us.

Contact the Certification team →

Find all NABERS UK Assessor forms here

NABERS UK Assessor Code of Practice

Please email CCLECV@CIBSE.ORG if you have any questions, or wish to be contacted about our ECV scheme.